

A Refreshing Bowl of Tea, Born from Summer Days
On a hot summer day, after a stroll through the sun-drenched streets, we hope to offer you a moment of cool relief.
With this thought in mind, our special kakigōri (Japanese shaved ice) was born at Chasanraku.
Delicate, airy ice that melts gently in your mouth is topped with rich espuma and syrup made from carefully selected Japanese teas.
The depth of flavor and aroma evokes the experience of savoring a truly fine cup of tea.
We invite you to enjoy this new expression of a traditional tea moment—crafted with deep respect for Japan’s timeless tea culture.
Delicate, airy ice that melts gently in your mouth is topped with rich espuma and syrup made from carefully selected Japanese teas.
The depth of flavor and aroma evokes the experience of savoring a truly fine cup of tea.
We invite you to enjoy this new expression of a traditional tea moment—crafted with deep respect for Japan’s timeless tea culture.

Chasanraku Shaved Ice
FEATURES
FEATURE01
Shaved Ice Inspired by Usucha — A Whisked Matcha
Our signature Shaved Ice with Matcha Espuma takes its inspiration from usucha, literally "thin tea" — the lightly whisked matcha traditionally served in the tea ceremony.
The smooth espuma on top reflects the delicate froth created with a bamboo whisk (chasen) in a tea bowl.
To bring out the rich umami, gentle bitterness, and refined aroma of high-quality matcha, we keep the sweetness subtle.
Please enjoy it slowly and mindfully—just like a bowl of tea savored in a peaceful tearoom.


FEATURE02
Tea Leaves, Sourced Directly from Farmers
Most of the syrup and espuma used in our shaved ice is made with tea leaves sourced directly from trusted farmers.
Each producer’s heartfelt wish is to share the joy of truly delicious tea—and we at Chasanraku embrace that spirit with care, drawing out the full character of each leaf and sharing its charm with you.


FEATURE03
Hand-Shaved,
Fluffy Ice by Skilled Artisans
Our skilled craftsmen shave the ice to a soft, fluffy texture—so light it doesn’t cause brain freeze.
Each serving is carefully crafted with thin flakes of ice, so delicate they may lift with the breeze when the door opens.
Enjoy the craftsmanship born from expert technique and precise control of blade sharpness and ice temperature.
*Ice shaver used: HATSUYUKI (Chubu Corporation)



How to Use Airwait (Queue Ticket System)
AIRWAIT FLOW
During the busy summer season (July to September), we use a digital queue system called Airwait to help seat guests smoothly and fairly.
Airwait
Check-in Starts: 10:45 AM
Shop Opens: 11:30 AM
Please note that if the number of waiting groups becomes very large, we may close the Airwait check-in before the last order.
If you are planning to visit, we recommend arriving as early as possible.

Check In
Please follow the on-screen instructions to register your party. For groups of 5 or more, we kindly ask that you register as two separate groups.
Ticket Issued
You will receive a printed ticket with a number and QR code.
Scan the QR code with your smartphone to check your current place in line.
Before Getting Notification
If your ticket status shows “Waiting”, you do not need to wait in front of the shop. Please feel free to enjoy sightseeing in Arashiyama until your number is called.
After Getting Notification
If your ticket status shows “Please come to venue”, please return to the waiting area in front of the shop.
Our staff will guide you to your seat as soon as it is ready.
How to Read the Waitlist Page
(When “Waiting”)




Current Waitlist Position
Your ticket shows how many groups are ahead of you.
You will be called when you are the third group from the front.
Email or LINE Notification (Recommended)
Register your email or LINE account to receive a notification when it’s your turn.
Cancel Your Reservation
If you decide not to wait, you can cancel your spot through the same page.
~Important Notes~
- We are unable to provide wait time information by phone.
- After your number is called, please note that it may still take a short time before your seat is ready.
Thank you for your patience—please wait in the designated area in front of the shop until a staff member calls your number. - If we call your number and receive no response, we may seat the next group first.
If you do not return within a certain time, your ticket may become invalid. Thank you for your understanding.
Planning Your Visit
Outside of the peak summer season, you may be seated without a wait.
If you prefer a quieter time to enjoy your shaved ice, we recommend visiting in May–June or October, when things are usually more relaxed.

Upcoming & Past Pop-up Events
EVENT HISTORY